If you’re using an Anker power bank, you might want to double-check the model number. The company just issued a product recall for four of its power banks in Indonesia due to potential safety risks involving battery cells.

Don’t panic—we’ve got you covered. Here’s a simple breakdown of what’s happening, why, and what you should do if you own one of these devices.

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Which Anker Power Banks Are Affected?

Here are the four models that have been officially recalled by Anker:

1. Anker 535 Power Bank, Model A1366 (PowerCore 20K)
   
   • Capacity: 20,000mAh
     
   • Output: 30W
     
   • Features: USB-C fast charging
     
   • Color: Black
     
2. Anker 325 Power Bank, Model A1287 (PowerCore 20K II)
   
   • Capacity: 20,000mAh
     
   • Output: 15W
     
   • Features: Dual USB-A ports
     
   • Color: White
     
3. Anker 533 Power Bank (PowerCore 10K) – Model A1256
   
   • Capacity: 10,000mAh
     
   • Output: 22.5W
     
   • Features: Built-in USB-C and Lightning cables
     
4. Anker 525 Power Bank (PowerCore 10K) – Model A1257
   
   • Capacity: 10,000mAh
     
   • Output: 22.5W
     
   • Features: USB-C PD and trickle charging
     

These models were sold in Indonesia through various official stores and online marketplaces from 2023 to 2024.

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Why Are These Power Banks Being Recalled?

Anker claims that a certain batch of lithium-ion battery cells used in production could be dangerously hot or combustible. While there have been no major incidents reported publicly in Indonesia, the recall is a preventive safety measure.

Anker’s official statement said they identified “a potential manufacturing issue from one of our battery cell suppliers” that could compromise device safety over time.

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How to Check If Your Power Bank Is Affected

Each Anker power bank has a model number printed on the back of the device or on the box. You can verify your unit by:

1. Looking for the Model Number (e.g. A1257, A1366, etc.)
   
2. Visiting the Anker Recall Page:
   ankerid.com/recall
   
3. Entering your product’s serial number to see if it’s affected
   

Tip: If you still have the receipt or order confirmation, keep it handy. You may need it for the claim process.

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What Should You Do If You Own One?

If your power bank is included in the recall, Anker is offering three options for customers in Indonesia:

• Full Refund
  
• Replacement with a safe, updated model
  
• Voucher worth equivalent value
  

You can use the official Anker website to file your recall claim. The majority of claims are handled in seven to ten working days.

Important: Until your claim is processed, it’s advised that you stop using the device to avoid any risk of overheating or damage.

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How to Stay Safe with Power Banks (Even If Yours Isn’t Affected)

Even if you don’t own one of these four recalled models, here are a few quick safety tips for all power bank users:

• Don’t leave your power bank charging overnight
  
• Avoid using third-party cables or chargers
  
• Don’t expose the device to extreme heat (like inside a hot car)
  
• Regularly inspect for swelling or strange smells
  

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Final Thoughts

Anker has been known for reliable and high-performance charging gear, so this recall might come as a surprise to many. But credit where it’s due—they’re handling this proactively and responsibly.

If you’re affected, don’t wait—start your claim now to get your refund or replacement. And if you’re in the market for a new power bank, just double-check model numbers before buying.